1. Why did you create TheVideoConverterHub.com?
Answer: We created TheVideoConverterHub.com as a response to the cost of converting video files for something that can be done for free. It personally affected me when my family members paid for online conversions that I could accomplish in 30 seconds for free. This platform is my direct answer to stop the absurdity of what my family members paid for and without costing a cent!
2. How do you cover the costs of running the website?
Answer: Currently, I personally incur the cost of running the website, which is only nine pounds (£9 GBP or $12 ish dollars based on the conversion rate of 11:07am 18th May 2024) a year for the URL. In the future, if there is a consistent number of visitors, I will consider adding ads to cover this annual cost. While donations are appreciated, we encourage users to consider donating to local charities instead. Some charities we recommend include Help for Heroes, RNLI (which saved my grandfather's life when he was young), Make-A-Wish, and any humane non-kill animal shelter.
3. Will there ever be a paid feature on the site?
Answer: No, TheVideoConverterHub.com will always remain free for all users. In the unlikely event of a paid feature being added it would be offered at cost. We highly doubt that this will ever occur as we use FFMPEG to convert your videos locally which supports a massive selection of file formats and standards.
4. How can I support TheVideoConverterHub.com?
Answer: By using our website regularly, you're already supporting our mission. Spread the word to friends and family, and consider donating to local charities. For users in the UK, some charities we recommend include Help for Heroes, RNLI, Make-A-Wish, and any non-kill animal shelter.
5. Are there any limitations on the video conversion service?
Answer: While we strive for seamless performance, video conversion may vary depending on your local PC's capabilities, as we process everything in your browser (Chrome, Safari, Firefox, Internet Explorer, OperaGX, etc.). Due to this, the webpage and browser must be kept open at all times, minimizing the browser is fine you just must have www.TheVideoConverterHub.com open some place.
6. Is my data safe with TheVideoConverterHub.com?
Answer: TheVideoConverterHub.com operates entirely serverless, ensuring that your data remains private. No information ever leaves your computer. All we can see is when someone visits our site through the hosting service of cloudflare pages.
7. How can I contact support if I encounter any issues?
Answer: For assistance, please email help@thevideoconverterhub.com. While we aim to respond as quickly as possible, please understand that our response time may vary due to other commitments.